Privacy Policy

Last Update: 25th May 2018

With effect from 25th May 2018, the EU General Data Protection Regulation (GDPR) comes into effect across all 28 countries of the European Union. Even following Brexit, it is widely accepted that the UK will closely adhere to the requirements of GDPR. It is important to us to have a well-structured data protection policy, which addresses all the key requirements of GDPR.

The updated Privacy Policy takes immediate effect, replaces former versions and is reviewed regularly.

Our Privacy Policy will help you to understand what information we collect and process using the Zinco UK website, how we protect and use it, and what choices you have about your personal data.

When we refer to “Zinco UK” within this Privacy Policy, we are referring to Zinco Green Roof Systems Ltd., Wittas House, 2 Rivers Industrial Estate, Station Lane, Witney, OX28 4BH, the organisation which provides this website, and any services or features which may be made available to you from this website.

Data Protection Framework

Zinco UK has completed applicable Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) for activities related to this website, and these are available upon request from the Company’s Data Protection Officer (see Section 11).

1. Customer and Citizen Data

You may decide to send us your personal information via this website if you are seeking more information, requesting to attend one of our events, or for business administration and service purposes. Your decision to disclose your personal data is entirely voluntary, and by doing so, you are taking an affirmative action by providing us with specific consent to use your personal data only for the purposes for which you have disclosed it to us.

Zinco UK may access and use your personal data only for the purposes for which you have submitted it to us to (a) provide information to you, (b) make contact with you, (c) provide services to you, or (d) maintain the operations and security of the website and services we provide to you. We will not use your personal information for any other purposes, for example for the communication of marketing materials, unless we have your specific consent that permits us to do so.

We will at all times handle and store your personal data in accordance with industry best practice. This includes the activities and procedures undertaken by our own personnel and authorised third parties (see Section 5), and the technical controls which we have implemented to prevent unauthorised access, compromise or theft of information from our applications, supporting computer systems and premises.

2. Sensitive Personal Data

GDPR specifies a set of personal data categories which are “sensitive”, and which require special consideration by Data Controllers. This website, and any services available from this website, do not knowingly collect or process any sensitive personal data, and supporting Privacy Impact Assessments (also known as Data Protection Impact Assessments under GDPR) are available upon request from the Company’s Data Protection Officer (see Section 9).

3. Children’s Personal Data

This website, and any services available from this website, are not directed to children under the age of 13. If you learn that a child under the age of 13 has provided us with their personal information without having parental consent, please contact the Company’s Data Protection Officer (see Section 11) immediately so that we can take appropriate action.

4. Customer and Citizen Data Rights

As prescribed within data protection regulations, you have specific rights connected to the provision of your personal data to Zinco UK using this website. These include your rights to request we:

confirm to you what personal data we may hold about you, if any, and for what purposes
change the consent which you have provided to us in relation to your personal data
correct any inaccurate or incomplete personal data which we may hold about you
provide you with a complete copy of your personal data for you to move elsewhere
stop the processing of your personal data, whilst an objection from you is being resolved
permanently erase all your personal data promptly, and confirm to you that this has been done
(there may be reasons why we may be unable to do this)

To contact Zinco UK, please see Section 11 below.

If Zinco UK does not address your request, or fails to provide you with a valid reason why we have been unable to do so, you have the right to contact the Information Commissioner’s Office to make a compliant. They can be contacted via their website (www.ico.org.uk) or by telephone 0303 123 1113.

5. Declaration of Sub-Processing

To make an informed decision on whether to provide your personal data to Zinco UK using this website, we need to make you aware of the following organisations who act as Data Processors for us in the provision of our services to you:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland https://www.google.com/fonts (“Google Fonts“). The integration of Google Fonts is carried out by Google (Ireland). Privacy policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.
Google Ireland Limited, with service “Google Maps“. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
Videoplatform “YouTube” through Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland has a validated entry under the EU-US Privacy Shield Agreement.
Sage Group plc, North Park, Newcastle upon Tyne, NE13 9AA for business administration purposes.
CADENAS Konstruktions, Softwareentwicklungs und Vertriebs GmbH, Berliner Allee 28 b + c, 86153 Augsburg for the purpose of our Building Information Modeling content. Privacy Policy: https://www.cadenas.de/impressum ; Opt-Out: https://www.cadenas.de/unternehmen/datenschutz/3d-cad-downloadportale.
ZinCo GmbH, Lise-Meitner-Strasse 2, 72622 Nuertingen, Germany, where your personal information may be maintained, processed and stored. Germany falls under the requirements of the EU General Data Protection Regulation

We confirm that we have undertaken applicable due diligence and validation on each of the declared sub processors to ensure that they are aware of and able to deliver their applicable requirements under the EU General Data Protection Regulation.

The activities within which each of these Data Processors participates have been recorded within the applicable Company Privacy Impact Assessment records (also known as Data Protection Impact Assessments under GDPR) and these are available upon request from the Company’s Data Protection Officer (see Section 11).

6. Website Cookies

The Zinco UK website uses cookies to record log data. We use both session-based and persistent cookies, dependent upon how you use or interact with this website.

Cookies are small text files sent by us to your computer, and from your computer or mobile device to us each time you visit our website. They are unique to you or your web browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser session. Persistent cookies last until you or your browser delete them, or until they expire.

We use cookies which are not specific to your account but are unique and allow us to undertake website analytics and customization, among other similar things. If you decide to disable some or all cookies, you may not be able to use some of the functions on our website. We may use third-party cookies, for example Google Analytics, and you may choose to opt-out of third party cookies by visiting their website.

7. Google Analytics

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see“How Google uses data when you use our partners' sites or apps”, (located at www.google.com/policies/privacy/partners or any other URL Google may provide from time to time).

Google Ireland Limited has a validated entry under the EU-US Privacy Shield Agreement.

(located at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active)

8. Social Media presence and social media features

We maintain online presences on social media platforms such as LinkedIn, to provide information about ZinCo and its portfolio for active users on such platforms. Our Website can include social media features.

These features may collect information such as your IP address or which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. If you log in to our websites or online services through a third party site, such as LinkedIn, that site may pass information to us, such as, user ID, name associated with the ID, email address and location, plus other information permitted under the privacy policy for that website. Your interactions with social media platforms and their features are governed by the privacy policy of the company providing it.

9. External Links

The Zinco UK website may include relevant hyperlinks to external websites not controlled by us. Whilst all reasonable care has been exercised in selecting and providing any such links, you are advised to exercise caution before clicking any external links. We cannot guarantee the ongoing suitability of external links, nor do we continually verify the safety or security of the contents which may be subsequently provided to you. You are advised, therefore, that your use of external links is at your own risk and we cannot be responsible for any damages or consequences from your use of them.

10. Transferring Data outside the UK

ZinCo UK is based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so we’ll make sure that relevant safeguards are in place.

11. Contacting Zinco UK

If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights, or to make a complaint, please write to:

The Data Protection Officer

Wittas House
2 Rivers Industrial Estate
Station Lane
Witney, OX28 4BH
Email: dataprotectionofficer@zinco-greenroof.co.uk

12. Description of the data processing

Data Subjects

The Personal Data Processed concern the following categories of Data Subjects:

Customers, Sales Leads, Suppliers, interested persons, relevant stakeholders

Categories of data

The Personal Data transferred concern the following categories of data:

Name, address, contact data (e.g. email, telephone nr.), content data (e.g. text input), contract data, usage data (e.g. visited web sites, access time), meta data (e.g. IP address)

Special categories of data

The Personal Data transferred concern the following special categories of data:

No sensitive personal data is processed.

Purpose of Processing

The purpose of the Processing is:

Based on your consent, we process information for the following purposes: to operate the online services, online contents and its functionality, to provide goods and services, maintain a healthy customer relationship. For some relevant stakeholders, the data you provide is also required to fulfil contractual services. We cannot fulfil our obligations to you without this information.

13. Duration of personal data storage

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:

For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
Retention periods in line with legal and regulatory requirements or guidance

14. Changes to this Privacy Policy

We may change the Zinco UK Privacy Policy from time to time, and if we do we will post any changes on this page. If you continue to access this website or use services available from this website after those changes have come into effect, you will have agreed to the revised policy.

The Zinco UK Privacy Policy is version 1.0, and was released on May 2018. You are advised to download or print a copy and retain it for your records.